We ship to all EU countries.
We offer free shipping to Germany (no minimum order required).
Shipping to other EU countries will be charged and calculated in the check-out section, based on where you live.
We offer a Free Shipping option to all EU countries for all orders above 149.99€.

To return your product, you should send your product to:
Couple Up, Karlingerstrasse 24, 3., 80992 München, Germany

You will be responsible for paying shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.